Terms of service

Terms of Service

Overview
This website is operated by Source Nutrition Pty Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Source Nutrition Pty Ltd. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions, including those additional terms and policies referenced herein or available by hyperlink.

These Terms of Service apply to all users of the site, including without limitation users who are browsers, customers, merchants, and/or contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, then you may not access the website or use any Services.

Any new features or tools added to the store will also be subject to these Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates to our website. Your continued use of the website constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and Services to you.

Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or territory of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependants to use this site.

You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright and consumer laws).

You must not transmit any worms, viruses, or destructive code. A breach of these Terms will result in immediate termination of Services.

General Conditions
We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted across networks. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission from us.

Accuracy, Completeness and Timeliness of Information
The material on this site is provided for general information only and should not be relied upon as the sole basis for decision-making. Product descriptions, imagery and other information are provided to the best of our ability but may not always be completely accurate. Any reliance on the material on this site is at your own risk.

This site may contain historical information which is not current and is provided for reference only.

Modifications to the Service and Prices
Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part thereof) without notice. We shall not be liable for any modification, suspension, or discontinuance.

Products or Services
Certain products may be available exclusively online. These products may have limited quantities and are subject to our Refund Policy.

We have made every effort to display product images accurately, but we cannot guarantee that your device’s display will be accurate.

We reserve the right to limit sales of our products or Services to any person, region, or jurisdiction, and may restrict quantities at our discretion.

All descriptions of products or pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

Health Disclaimer
Our collagen and organ capsule supplements are intended to support general health and wellbeing. They are not medicines and are not intended to diagnose, treat, cure, or prevent any disease. Please consult your healthcare professional before using our products, particularly if you are pregnant, nursing, have existing medical conditions, or are taking medication.

Accuracy of Billing and Account Information
We reserve the right to refuse any order. We may limit or cancel orders at our discretion, including multiple orders using the same customer account, billing address, or payment method.

You agree to provide current, complete and accurate purchase and account information for all purchases. It is your responsibility to update your details so that we can complete your transactions and contact you as needed.

For more details, please review our Refund Policy.

Optional Tools
We may provide access to third-party tools or applications (e.g. shipping apps, review platforms, analytics). We do not control these tools and provide them “as is” without warranties. Use of such tools is entirely at your own discretion.

Third-Party Links
Certain content or products available through our Service may include links to third-party websites. We are not responsible for the content, accuracy, or practices of these websites. Transactions made with third parties are at your own risk.

User Comments, Feedback and Submissions
If you submit ideas, suggestions, proposals or feedback, you agree we may use them without restriction or compensation.

You are solely responsible for comments you make and agree they will not violate any third-party rights or contain unlawful or harmful content.

Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.

Errors, Inaccuracies and Omissions
Occasionally there may be typographical errors or inaccuracies relating to product descriptions, pricing or availability. We reserve the right to correct such errors and cancel or update orders accordingly.

Prohibited Uses
You are prohibited from using the site or its content for unlawful purposes or in ways that could harm us, other users, or third parties. Prohibited uses include (but are not limited to):

  • fraud or misrepresentation

  • spamming or phishing

  • infringing intellectual property

  • uploading viruses or malicious code

  • interfering with site security or functionality

Disclaimer of Warranties; Limitation of Liability
We do not guarantee uninterrupted, error-free service.

Our products are provided “as is” and “as available” without warranties of any kind, except as required under the Australian Consumer Law (ACL).

Nothing in these Terms limits your rights under the ACL. You may be entitled to a replacement, repair, refund, or other remedy if a product is faulty, unsafe, not as described, or otherwise breaches your statutory rights.

To the extent permitted by law, Source Nutrition Pty Ltd and its affiliates will not be liable for indirect, incidental or consequential damages arising from your use of the Service or products.

Indemnification
You agree to indemnify and hold harmless Source Nutrition Pty Ltd and its affiliates from any claims arising from your breach of these Terms or your violation of any law or rights of third parties.

Severability
If any provision of these Terms is found unlawful or unenforceable, the remainder of the Terms will still apply.

Termination
We may suspend or terminate your access to the Services if you breach these Terms. Termination does not release you from obligations incurred before the termination date.

Entire Agreement
These Terms, along with our policies, constitute the entire agreement between you and us.

Governing Law
These Terms are governed by and construed in accordance with the laws of New South Wales, Australia, and the federal laws of Australia.

Changes to Terms
We may update these Terms at any time. It is your responsibility to check our website for updates. Continued use of our Services constitutes acceptance of the updated Terms.

Contact Information
Questions about the Terms should be sent to us at:
info@sourcenutrition.com.au
PO Box 382, Crows Nest NSW 1585, Australia