FAQ

What makes Source Nutrition products unique?

Our products are crafted with a focus on ancestral nutrition, ethical sourcing, and sustainability. We use 100% grass-fed, pasture-raised beef for our organ-based supplements, and our Marine Collagen Peptides are sustainably sourced from wild-caught cod in the North Atlantic. All of our supplements are free from toxins, artificial additives, and fillers. We prioritise transparency in our sourcing and are committed to sustainability, including using plastic-free packaging.

Are your supplements suitable for different diets?

Yes, all our supplements are Paleo, keto, gluten-free, and dairy-free.
We believe in providing nutrient-dense products that are compatible with a wide range of dietary lifestyles.

How do I take Source Nutrition products?

Each product comes with detailed instructions on how to take it.
Our supplements are available in easy-to-swallow capsules or powder form.
You can mix the powder into water, smoothies, or your favourite recipes.

Where are your products made?

Our products are proudly made and packed in Australia, using only the highest-quality ingredients. Our PureCollagen, Beef Liver, and Organ Blend are crafted locally with certified organic, grass-fed ingredients from trusted Australian farms. For our Marine Collagen, we source North Atlantic wild-caught cod, produced in Norway and then packed in Australia to maintain freshness and ensure exceptional quality.

How long does shipping take?

For domestic orders within Australia, standard shipping usually takes 5–7 business days, while express shipping arrives in 1–3 business days. For international orders, delivery times vary depending on the destination, and you’ll receive full tracking details as soon as your order has been dispatched.

Do you offer international shipping?

Yes, we offer international shipping to select regions. Shipping costs and delivery times will be calculated at checkout based on your location.

What is your returns policy?

We want you to be completely satisfied with your purchase. If you need to return an item, it must be unused, unopened, and in its original packaging. For health and safety reasons, opened supplements cannot be returned unless faulty or not as described.
For full details, please see our Refund Policy.

How are your supplements packaged?

We are committed to sustainability and use plastic-free packaging for our products.
Our packaging is designed to keep your supplements fresh while minimising environmental impact.

Are your products tested for quality?

Yes, all of our products undergo rigorous quality testing to ensure purity, potency, and safety.

How can I track my order?

Once your order has been dispatched, you will receive an email with tracking information.
You can use this to monitor the progress of your shipment. If you have any issues with tracking, feel free to contact us.

Can I become an affiliate or wholesale partner?

Absolutely! If you’re passionate about holistic health and want to share our mission, you can join our Affiliate Program or become a Wholesale Partner.
For more information, visit our dedicated pages or contact us directly.

How do I contact Source Nutrition?

You can reach our customer service team via:
Email: info@sourcenutrition.com.au
We’re happy to assist with any questions