Shipping policy
Shipping Policy
We aim to process and dispatch all orders quickly so you can enjoy your Source Nutrition products as soon as possible. Orders are shipped from Sydney, NSW.
Processing Times
Orders are generally dispatched within 1–2 business days. You will receive a confirmation email with tracking details once your order has been shipped.
Domestic Shipping (Australia)
- Standard Shipping: $12.95 (2–8 business days)
- Standard Shipping: Free for orders over $100
- Express Shipping: $16.95 (1–4 business days)
International Shipping
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New Zealand: $19.99 (6–12 business days)
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United States: $24.99 (7–15 business days)
Delivery times are estimates and may vary due to postal delays, public holidays, or factors outside of our control.
Packaging Costs
All shipping rates include handling, packaging, and materials (such as protective boxes, tape, and Source affirmation cards) to ensure your order arrives safely.
Tracking Your Order
Once your order has been dispatched, you will receive an email with your tracking number. Please allow 24 hours for tracking information to update.
Delays
We are not responsible for shipping delays once your parcel has been lodged with the carrier, but we will always do our best to assist if your order is taking longer than expected.
Incorrect Address
Please ensure your shipping address is correct when placing your order. Orders returned to us due to an incorrect or incomplete address may incur an additional shipping fee to resend.
Questions
If you have any questions about shipping, please contact us at info@sourcenutrition.com.au.